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  • Getting Started
    • Overview of Self-Directed Service Options
    • What is Self-Direction?
    • Front Door
    • Care Managers
    • Self-Direction 101 Training
    • Support Brokers
    • Liaisons
    • Personal Resource Account (Budget)
    • Staffing
    • Housing
    • Individual Directed Goods and Services
    • Interactive Map
  • Support Brokers
  • Fiscal Intermediary
  • Resources
  • Glossary
  • About
  • News

Liaisons

  • Friendly Guide to Self-Direction (pdf)
  • Guidance for Providers (pdf)
  • Getting Started
  • Fiscal Intermediary
  • Liaisons
  • Overview of Self-Directed Service Options
  • What is Self-Direction?
  • Front Door
  • Care Managers
  • Self-Direction 101 Training
  • Housing
  • Support Brokers
  • Personal Resource Account (Budget)
  • Staffing
  • Individual Directed Goods and Services
  • Interactive Map

Each Region has a Self-Direction Liaison who provides general and specific information and answers questions for individuals/families about Self-Direction Services. They assist with facilitating information and training sessions for Individuals and families, Brokers and Fiscal Intermediaries among other responsibilities.

Regional Office 1

RO Lead: Latrina Ashton-Harrell (Latrina.D.Ashtonharrell@opwdd.ny.gov)
Telephone: (585) 241-5745

Expand Finger Lakes

Counties Served: Chemung, Livingston, Monroe, Ontario, Schuyler, Seneca, Steuben, Wayne, Wyoming, Yates

Backup: Deyanira “Dee” Almonte (Deyanira.Almonte@opwdd.ny.gov)
Telephone: (585) 461-8579

Backup: Mary-Terry Anzalone (Mary-Terry.Anzalone@opwdd.ny.gov)
Telephone: 585-585-241-5826

Backup: Brian D. Atkinson (Brian.D.Atkinson@opwdd.ny.gov)
Telephone: 585-241-5739

Backup: Courtney Lepinskie (Courtney.m.Lepinskie@opwdd.ny.gov)
Telephone: 585-241-5748

Backup: Eileen "Sue" Ormandy (Eileen.e.ormandy@opwdd.ny.gov)
Telephone: 585-241-5745

Backup: Shyla O’Dell (Shyla.r.odell@opwdd.ny.gov)
Telephone: 607-734-6135 ext. 42

Expand Western NY

Counties Served: Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans 

Tina Powell (Tina.M.Powell@opwdd.ny.gov)
Telephone: 716-608-2705 

Backup: Lisa Pappas (Lisa.J.Pappas@opwdd.ny.gov)
Telephone: 716-608-2713 

Backup: Katherine Zale (Katherine.M.Zale@opwdd.ny.gov)
Telephone: 716-608 -2763 

Backup: Megan Schwartzmeyer (Megan.f.Schwartzmeyer@opwdd.ny.gov)
Telephone: (716) 608-2848 

Backup: Theresa Knab-Rusin (Theresa.E.Knabrusin@opwdd.ny.gov)
Telephone: TBD

Regional Office 2

RO Lead: Jamie Kelly (Jamie.M.Kelly@opwdd.ny.gov)
Telephone: 607-217-6611

Expand Broome

Counties Served: Broome, Chenango, Delaware, Otsego, Tioga, Tompkins 

Lead: Alexandra Klinko: (Alexandra.S.Klinko@opwdd.ny.gov)
Telephone: 607-217-6592

Backup: Lynsey O’Connor: (lynsey.a.oconnor@opwdd.ny.gov)
Telephone: TBD

Backup: Mackenzie Schofield: (Mackenzie.schofield@opwdd.ny.gov)
Telephone: 607-217-6584

Expand Central NY

Counties Served: Cayuga, Cortland, Herkimer, Lewis, Madison, Oneida, Onondaga, Oswego

Lead: Allison Brown (Allison.M.Brown@opwdd.ny.gov)
Telephone: 315-336-2300 ext 28

Backup: Jessica Farnett (Jessica.W.Farnett@opwdd.ny.gov)
Telephone: 315-473-3168 

Backup: Brenda Kavanaugh (Brenda.Kavanaugh@opwdd.ny.gov)
Telephone: 315-339-5726

Backup: Lindsay McKee (Lindsay.D.McKee@opwdd.ny.gov)
Telephone: (315) 473-4019

Backup: Francine Paciello (Francine.Paciello@opwdd.ny.gov)
Telephone: (315) 336-2300 ext. 238

Backup: Holly Abel (Holly.Abel@opwdd.ny.gov)
Telephone: 315-473-2913

Expand Sunmount

Counties Served: Clinton, Essex, Franklin, Hamilton, Jefferson, St. Lawrence 

Lead: Rebecca Spanfelner (Rebecca.Spanfelner@opwdd.ny.gov)
Telephone: 518-536-3473 

Backup: Stephanie Champagne (Stephanie.M.Champagne@opwdd.ny.gov)
Telephone: 315-274-3229 

Backup: Casey L McDermott  (Casey.L.Mcdermott@opwdd.ny.gov)
Telephone: 518 359-2464

Regional Office 3

Michele Altenrath, Lead (Michele.C.Altenrath@opwdd.ny.gov)
Telephone: 845-947-6236

Expand Capital District

Counties Served: Albany, Fulton, Montgomery, Rensselaer, Saratoga, Schenectady, Schoharie, Warren, Washington 

Carrie Maggs (Carrie.e.maggs@opwdd.ny.gov)
Telephone: 518-388-0107

Expand Hudson Valley

Counties Served: Orange, Rockland, Sullivan, Westchester 

Backup: Shirlee Dyer (shirlee.e.dyer@opwdd.ny.gov)
Telephone: 845-947-6235

Backup: Lynn O’Dell (Lynn.Odell@opwdd.ny.gov)
Telephone: 845-947-6164 

Backup: Dorothy Puleo dorothy.f.puleo@opwdd.ny.gov
Telephone: (845) 947- 6373

Expand Taconic

Counties Served: Columbia, Dutchess, Greene, Putnam, Ulster 

Jennifer Strano (Jennifer.A.Strano@opwdd.ny.gov)
Telephone: 845-471-9226 x 146 

Backup: Laura Settepani (Laura.A.Settepani@opwdd.ny.gov)
Telephone: (845) 471-9226 ext. 123

Regional Office 4

RO Lead: Robert Johnsen (Robert.A.Johnsen@opwdd.ny.gov)
Telephone: (718) 430-0887

Expand Queens | Bernard M. Fineson

Counties Served: Queens 

Regine Petigny (Regine.Petigny@opwdd.ny.gov)
Telephone: 718-217-5980 

Backup: Jeffrey Mann (Jeffrey.E.Mann@opwdd.ny.gov)
Telephone: (718) 722-2848

Expand Brooklyn

Counties Served: Kings (Brooklyn) 

Deica Johnson (deica.johnson@opwdd.ny.gov)
Telephone: 718-642-7024 

Backup: Carol McLean (carol.mclean@opwdd.ny.gov)
Telephone: 718-642-8538 

Backup: Nicole Henry, (nicole.s.henry@opwdd.ny.gov)
Telephone: 718-722- 2702

Backup: Frank Coleman, (frank.x.coleman@opwdd.ny.gov)
Telephone: TBD

Expand Metro NY

Counties Served: Bronx, New York (Manhattan) 

Stephenie Rozzell (Stephenie.X.Rozzell@opwdd.ny.gov)
Telephone: 646-766-3448
Manhattan

Backup: Eric Phifer (Eric.C.Phifer@opwdd.ny.gov)
Telephone: (646) 766-3320
Manhattan

Backup: Magdelene Jno-Baptiste (Magdelene.Jno-Baptiste@opwdd.ny.gov)
Telephone: 718-430-0726
Bronx

Backup: Renee Lark (renee.c.lark@opwdd.ny.gov)
Telephone: 646-0766-3202
Manhattan

Expand Staten Island

Counties Served: Richmond (Staten Island) 

Margaret Varghese (Margaret.Varghese@opwdd.ny.gov)
Telephone: 718-982-1919 

Backup: Shreem Herbert-Boyce (Shreem.X.Herbertboyce@opwdd.ny.gov)
Telephone: 718-982-1935

Backup: Helene Smigiel (Helene.C.Smigiel@opwdd.ny.gov)
Telephone: 718-982-1922

Regional Office 5

RO Lead: Jennifer DeLucie (Jennifer.X.DeLucie@opwdd.ny.gov)
Telephone: 631-416-3838

Expand Long Island

Counties Served: Nassau, Suffolk  

Lead: Lauren Nelson (Lauren.Nelson@opwdd.ny.gov)
Telephone: 631-416-3848 

Backup: Christina Bozza (Christina.E.Bozza@opwdd.ny.gov)
Telephone: 631-416-3986 

 Backup: Ashley Caridi (Ashley.M.Caridi@opwdd.ny.gov)
Telephone: 631-416-3862 

Backup: Taghrid Mahdy (Taghrid.M.Mahdy@opwdd.ny.gov)
Telephone: 631-416-3938   

Backup: Anna B. Perez (Anna.B.Perez@opwdd.ny.gov)
Telephone: (631) 416-3901 

Backup: Piedad D. Ruiz (Piedad.D.Ruizgarcia@opwdd.ny.gov)
Telephone: 631-416-3899

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